VERIFICATION/REVALUATION OF ANSWER BOOKS UNDER GRIEVANCE REDRESSAL MECHANISM
User Manual for Application Under Grievance Redressal
General Instructions
All Applications for Verification/copy of answer books and Revaluation should be made through Student Portal in online application mode
The Grievance Redressal Mechanism will apply only to the theory papers of the ‘Semester / Trimester-end Examinations' of the University.
The above mechanism will not apply to practical/ oral examinations/viva/ projects/ MCQ type online examinations/ assignments/ dissertation/ presentation/ field work/ internal continuous assessments.
All the students will be informed the course-wise marks obtained by them in the ‘Internal Continuous Assessment' and ‘Semester /Trimester-end Examination' by the Examination Office, on the date of declaration of result of the examinations. Students would be able to view result by visiting https://portal.svkm.ac.in/usermgmt/login.
In case a student is not satisfied with the marks awarded to him/her in the theory paper in any course of the ‘Semester / Trimester-end Examination', s/he can apply directly for Revaluation of answer book/s (Fee Rs. 1000/- per subject/course) or obtain soft copy of Answer book (Fee Rs. 500/- per subject/course) or Verification (re totalling) of marks (Fee Rs. 500/- per subject/course) through Grievance Redressal Tab displayed on the result page declared on student portal within the stipulated time.
If the student is not satisfied with the marks awarded to him/ her by the original examiner, he/ she shall apply for re-evaluation of the answer book on the student Portal within two working days from the date of receipt of photo/ soft copy from the Examination Office.
The applicant student will have to submit his/ her application for re-evaluation on the Student portal with a fee of Rs. 1,000/- per subject / course within the specific period given along with the result. Incomplete application will be rejected forthwith and fees paid will not be refunded in any case.
Application for revaluation under Redressal of Grievance received after the stipulated due date shall not be entertained or accepted for any reason whatsoever.
Student would be able to view and download copy of the answer books from the student portal itself.
The application received from the student for revaluation shall be placed before an external examiner for re-evaluation.
The marks awarded after revaluation shall be final and binding on the student applicant.
The change of marks/grades, if any, as per rules shall be communicated to the student applicant on the portal itself.
The whole process of redressal of grievances shall be completed within a period of 15 working days from the date of receipt (last date) of application for redressal of grievances.
In any case, the copies of re-evaluated answer-books shall not be provided to the student/s.